Frequently Asked Questions

Account & Registration

Why Register?

Registering helps us connect you with the savings you've earned. Because Hopster allows you to build up a point balance for boosting and rewards you when use coupons, we need some information so we know it is you. We keep your information secure however, and never sell your information to third parties. View our Privacy Policy if you're curious.

    Three great reasons to register today:

  1. Print coupons anywhere, anytime.

  2. Get extra rewards and coupons for products you buy the most.

  3. Boost your savings! Earn and redeem points to increase the value of your coupon.

I forgot my password!

You can reset your password by following the instructions on this link:

How do I unsubscribe?

You can unsubscribe by following this link:, and entering the email address that you used to sign up for a account.

Coupons & Products

What is a locked coupon?

A locked coupon is one that requires the completion of certain activities to unlock the value of the coupon and enable printing. To unlock a coupon, click the UNLOCK button on the coupon. Please keep in mind that some activities may require you to have an account with a social network (such as Twitter, Facebook, or Pinterest). Activities may include, sharing a coupon with a friend on a social network, answering a survey, watching a video or signing up for manufacturer/brand’s newsletter.

I used my coupon. Why isn’t it showing as redeemed?

Coupons take anywhere from 6-8 weeks to process. Since coupons are tied to you, we need to wait until we have them back before we can count the coupon as "redeemed." You can speed up the process by emailing us the receipt from your shopping trip.

Do you have coupons for other brands?

We're always working to build our availability of coupons. If you have a brand you'd like a coupon for, !

I have a question or comment about a product or brand on your website.

If you have any questions or concerns about a product, please contact the manufacturer/brand directly.


What are the system requirements to print coupons?

You need to have a computer running Windows or iOS X operating systems. The Hopster digital coupon printer plugin is currently not supported by Linux. You need to be running Hopster on one of our supported browsers: Firefox, Chrome and Internet Explorer version 9+.

Why do I have to download and install a Coupon Plugin?

Our coupon plugin is a one-time, quick installation that lets you come to the site anytime in the future and print quickly without having to worry about errors or browser updates. Our coupon plugin was built by the experts and has a 100% success rate, so rest assured there is no spyware or other nasty stuff embedded in the plugin. If you have issues getting the plugin installed for some reason, please reach out to us via our support center, live chat or our toll free support line.

I am having problems installing the Hopster Digital Coupon Plugin.

Make sure that after you click “agree and download,” you open the file in your Downloads folder and complete the installer setup.

I'm having trouble printing!

Check these things first.

  1. Is your printer turned on and paper ready? The coupon printer software will send the coupon directly to your printer, so be sure it is working.

  2. Have you downloaded AND installed the coupon printer plugin?

  3. Contact Customer support (bottom of page)

When I try to print coupons, I get a blank page. What do I do?

Make sure that JavaScript and Cookies are enabled on your browser. If that does not work, it is possible that your anti-virus program and/or the privacy settings on your browser are blocking our site. Please contact our support team at for further assistance.

I’ve printed a coupon but now I can no longer find it on the site.

Each coupon has a maximum number of available prints for an individual that is determined by the manufacturer. Once you exhaust your personal print limit, the coupon will be removed from your view of the site. If a new coupon for the same product is added to the site in the future, you will be able to see the new coupon.

Can I use a mobile device to print coupons?

To print using a mobile device, you must download our mobile app. Hopster Mobile app is available for following platforms:

  • Android: Google Play Store (Requires a printer connected to Google Cloud Print)
  • Apple/iOS: Apple App Store (Requires a printer compatible with Apple Airprint)


Does Hopster have an affiliate program?

Yes, we do. To learn more, please visit our Brand Solutions page or send an email to and provide us with the following information:

  • First & Last Name
  • Website Name
  • Company/Legal Name
  • Mailing address
  • E-mail address

A member of our team will get in touch with you.


What if I need more help?

Contact our Support Team! We have live support Monday thru Friday from 9am to 6pm Eastern Time.

  • Call us toll free at 1(855)-HOPSTER
  • Leave us a message at